Service Cancellation

This is the only acceptable way to cancel your service and any existing subscription agreement about your service.

1. Login to our Client Area and click "Services" > "My Services"...

My Services

 

2. At new page, click "Active" button of the service you want to see details...

View Details

 

3. At new page, click "Request Cancellation" button and follow on screen instructions to cancel your service.

Manage Product

4. You will receive a confirmation email about your cancellation request.

At this point you can be sure that your service and any existing subscription agreement will be cancelled immediately or at the end of your service billing cycle that depends on your choice at your cancellation request.

Please keep in mind that you must do this before next invoice generation to avoid charge for next billing cycle, a refund will not be possible.

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